Privacy Policy
1. Data protection at a glance
General information
This section provides a brief overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Full details can be found in the sections below.
Who is responsible for data processing on this website?
Data processing on this website is carried out by the website operator. You will find the relevant contact details below under “Information on the controller”.
How do we collect your data?
Some of your data reaches us because you actively provide it – for example, through entries in our contact form. Other data is collected automatically or with your consent by our IT systems when you access the website; this primarily concerns technical information such as your browser, operating system or the time of the page view.
What do we use your data for?
Part of the data is used to ensure that the website is provided free of technical errors. Other data is used – where you have consented – for statistical analysis of website usage. Enquiries submitted via the contact form or by e-mail are processed in order to handle your request.
What rights do you have?
You have the right at any time to obtain information free of charge about the origin, recipients and purpose of the personal data stored about you, and to request its correction or deletion. Any consent you have given may be withdrawn at any time with effect for the future. Under certain conditions you may also request that processing be restricted. You further have the right to lodge a complaint with the competent supervisory authority. Please contact us at any time if you have questions on these matters.
Analytics tools
Where you have consented, your behaviour on this website may be analysed statistically. This is done primarily using Google Analytics. Details can be found below.
2. Hosting
STRATO
We host the content of this website with STRATO AG, Otto-Ostrowski-Strasse 7, 22869 Schenefeld, Germany (“STRATO”). When you access our website, STRATO records, among other things, your IP address as well as meta and communication data, access times and website access events. Further information can be found in STRATO’s privacy policy at https://www.strato.de/datenschutz/.
The use of STRATO is based on Art. 6 (1) (f) GDPR. We have a legitimate interest in providing this website as reliably and securely as possible. Where consent has been obtained, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on your device. Consent may be withdrawn at any time.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the above service. This contract, required by data protection law, ensures that the personal data of our website visitors is processed only in accordance with our instructions and in compliance with the GDPR.
3. General information and mandatory disclosures
Data protection
We take the protection of your personal data very seriously. We treat personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.
When you use this website, various items of personal data are collected. This policy explains what data we collect, for what purpose and in what manner. Please note that data transmission over the internet – for example when communicating by e-mail – may have security gaps; complete protection against access by third parties is not possible.
Information on the controller
The controller responsible for data processing on this website is:
FRANKONIA Eurobau AG
Mühlenstrasse 36
40213 Düsseldorf
Germany
Telephone: +49 (0) 211 8632300
E-mail: info@frankonia-eurobau.de
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
Data protection officer
We have appointed a data protection officer:
BITsic GmbH
Mr Mario Rosenkranz
Vesperther Trift 7
33181 Bad Wünnenberg-Fürstenberg
Germany
Telephone: +49 (0) 2953 39699 20
E-mail: datenschutz@bitsic.de
Storage period
Unless a more specific storage period is stated in this policy, your personal data will remain with us until the purpose for processing no longer applies. If you assert a justified request for deletion or withdraw your consent, your data will be deleted unless we have other legally permissible grounds for continued storage – such as retention periods under tax or commercial law. In the latter case, deletion takes place once those grounds cease to apply.
Legal bases for data processing
If you have consented to processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR where special categories of data pursuant to Art. 9 (1) GDPR are involved. If you have consented to the storage of cookies or to access to information on your device, processing is additionally based on Section 25 (1) TDDDG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for pre-contractual measures, we process it on the basis of Art. 6 (1) (b) GDPR, and on the basis of Art. 6 (1) (c) GDPR where processing is necessary to comply with a legal obligation. Processing may also be based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The legal basis applicable in each individual case is set out in the sections below.
Recipients of personal data
In the course of our business activities we work with external parties, and in some cases this requires personal data to be transferred to them. We only pass on personal data where this is necessary for the performance of a contract, where we are legally obliged to do so, where we have a legitimate interest pursuant to Art. 6 (1) (f) GDPR, or where another legal basis permits the transfer. Where processors are used, personal data is passed on solely on the basis of a valid data processing agreement. In cases of joint processing, a joint controller agreement is concluded.
Withdrawal of your consent
Many processing operations are only possible with your express consent. You may withdraw consent already given at any time. The lawfulness of processing carried out before withdrawal remains unaffected.
Right to object in particular cases and to direct marketing (Art. 21 GDPR)
WHERE PROCESSING IS BASED ON ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO SUCH PROCESSING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. This right exists without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format. Where you request direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
Information, correction and deletion
Within the framework of the applicable statutory provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of processing, and where applicable a right to correction or deletion of this data. Please contact us at any time regarding these matters.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. This right exists in the following cases:
- If you dispute the accuracy of the personal data we hold about you, we generally require time to verify this. For the duration of that verification, you may request restriction of processing.
- If the processing of your personal data was or is unlawful, you may request restriction of processing instead of deletion.
- If we no longer need your personal data but you require it to exercise, defend or establish legal claims, you may request restriction of processing instead of deletion.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, your interests and ours must be weighed against each other. For as long as it has not been determined whose interests prevail, you may request restriction of processing.
Where processing has been restricted, such data may – apart from being stored – only be processed with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the address line of your browser changes from “http://” to “https://” and by the padlock symbol displayed. When encryption is active, the data you transmit to us cannot be read by third parties.
Objection to advertising e-mails
The use of contact data published in fulfilment of legal notice obligations for the purpose of sending unsolicited advertising and information material is hereby prohibited. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mail.
4. Data collection on this website
Cookies
This website uses cookies. These are small data packets that cause no damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit; persistent cookies remain on your device until you delete them yourself or until they are deleted automatically by your browser.
Cookies may originate from us (first-party cookies) or from third parties (third-party cookies). The latter enable the integration of third-party services within a website. Some cookies are technically necessary because certain functions would not work without them; others serve to analyse user behaviour.
We store technically necessary cookies on the basis of Art. 6 (1) (f) GDPR unless another legal basis is stated. We have a legitimate interest in providing our services in a technically error-free and optimised manner. Where consent to the storage of cookies and comparable recognition technologies has been obtained, processing is carried out exclusively on that basis (Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG); consent may be withdrawn at any time.
You can configure your browser so that you are informed about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies generally or for specific cases, or activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be limited.
Consent management (Elementor cookie notice)
This website uses the cookie consent function of the Elementor website builder to manage your consent to the use of cookies and technologies requiring consent. The tool is delivered directly from our own server; no data is transmitted to Elementor or any other third party in this process.
Your decision is stored exclusively locally in your browser (cookie or local storage) so that the notice is not displayed repeatedly on a subsequent visit and so that your selection can be taken into account when the website loads. You may withdraw your consent at any time by deleting the cookies and local storage of this website in your browser; the notice will then be displayed again and you can make a new decision.
Consent management is used in order to meet the legally required obtaining and documentation of consent, on the basis of Art. 6 (1) (c) GDPR.
Server log files
The provider of this website automatically collects and stores information in so-called server log files, which your browser transmits automatically. These are:
- browser type and version
- operating system used
- referrer URL
- host name of the accessing computer
- time of the server request
- IP address
This data is not merged with other data sources. It is collected on the basis of Art. 6 (1) (f) GDPR; we have a legitimate interest in the technically error-free presentation and optimisation of this website, for which the collection of server log files is necessary.
Contact form
If you send us an enquiry using the contact form, we store the details you provide in the form, including the contact data given there, in order to process your enquiry and in case of follow-up questions. Transmission is encrypted to our mailbox; we do not pass this data on without your consent.
Processing is based on Art. 6 (1) (b) GDPR where your enquiry is connected with the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) where this has been obtained; consent may be withdrawn at any time.
The data you enter in the contact form remains with us until you request its deletion, withdraw your consent, or the purpose for storing the data ceases to apply – for example once your enquiry has been dealt with. Mandatory statutory provisions, in particular retention periods, remain unaffected.
Enquiries by e-mail or telephone
If you contact us by e-mail or telephone, we store and process your enquiry including all personal data contained in it for the purpose of handling your request. We do not pass this data on without your consent.
The legal basis is Art. 6 (1) (b) GDPR where your enquiry is connected with the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR). The data remains with us until you request its deletion, withdraw your consent, or the purpose for storage ceases to apply. Mandatory statutory retention periods remain unaffected.
5. Analytics tools and advertising
Google Site Kit
This website uses the “Site Kit by Google” plugin to display data from the Google services listed below in the administration area of our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The plugin itself does not place cookies on your device; the information on the individual services integrated through it applies.
Google Analytics 4
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables us to record and analyse the behaviour of website visitors. In doing so, we receive various usage data such as page views, time spent on the site, the operating system used, origin, IP address, device information, and the time and duration of interactions. This data is assigned to a randomly generated identifier for your device. Google Analytics uses cookies and comparable recognition technologies to collect this data.
Users’ IP addresses are processed in truncated form. Data is only combined with other Google data if you have activated personalised advertising in your Google account.
Google Analytics is used exclusively on the basis of your consent pursuant to Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG. Consent may be withdrawn at any time.
You can additionally prevent collection by Google Analytics by installing the following browser add-on: https://tools.google.com/dlpage/gaoptout?hl=en.
Further information on how user data is handled can be found in Google’s privacy policy at https://policies.google.com/privacy?hl=en and at https://support.google.com/analytics/answer/6004245?hl=en.
Any transfer of data to the USA is based on the European Commission’s standard contractual clauses. Details can be found at https://privacy.google.com/businesses/controllerterms/mccs/. Google LLC is also certified under the EU-US Data Privacy Framework (DPF), an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Further information is available at https://www.dataprivacyframework.gov/participant/5780.
Data processing agreement
We have concluded a data processing agreement with Google for the use of Google Analytics and fully implement the strict requirements of the German data protection authorities when using this service.
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate and manage tracking or statistics tools and other technologies on our website. Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses. It serves solely to manage and deliver the services integrated through it. Google Tag Manager does, however, record your IP address, which may also be transferred to Google’s parent company in the USA.
Google Tag Manager is used on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in the fast and straightforward integration and administration of various tools on our website. Where corresponding consent has been obtained, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and Section 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on your device; consent may be withdrawn at any time.
Google Search Console
We use Google Search Console to monitor the visibility of this website in search engines and to identify technical errors. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Search Console does not set cookies on the devices of visitors to this website and does not collect personal data about you. We are provided solely with aggregated, non-personal reports, for example on the search queries for which our website has appeared in search results and on the indexing of our pages. Use is based on our legitimate interest in the technical optimisation and visibility of our online offering (Art. 6 (1) (f) GDPR).
Further information can be found in Google’s privacy policy at https://policies.google.com/privacy?hl=en.
6. Plugins and tools
Google Fonts (hosted locally)
This website uses Google Fonts, provided by Google, to display fonts consistently. The Google Fonts are installed locally on our server. No connection to Google’s servers is established in this process.
Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://policies.google.com/privacy?hl=en.
Note on the use of artificial intelligence
In certain areas of our company we use artificial intelligence (AI) technologies, for example to support research, analysis and the preparation of drafts for texts or content. AI systems serve exclusively as supporting tools. All content is reviewed and approved by our employees before publication.